In response to our recent patient satisfaction questionnaire, and as part of a PCT-funded pilot scheme we are extending surgery opening hours as follows:
Mon and Tue evenings from 6.30pm to 8pm
Appointments booked and cancelled as normal on 0844 477 2430 .
These surgeries will only be for people who have booked appointments. There will be no facility for seeing people with emergency problems. Patients who need to be seen urgently during these times need to phone the surgery and be put through to the usual out-of-hours service. People coming to the surgery after 6.30pm needing urgent treatment will be re-directed to the Primary Care Out-of-Hours Centre at Queen's Hospital.
The extension to our opening hours is for a limited period and after 30 April we may well revert to our normal consulting hours.
Dr David Bass BSc, MBBS, FPCert 1984 London
Dr Neil Leigh-Collyer BSc, MBBS, FPCert 1985 London
Dr Sylvia Bond MB, ChB, DRCOG, DCH, MRCGP, DFFP, MILT 1986 Bristol
Dr Kate Haskell MBBS, DFFP 1987 London
Dr Ian Quigley MBBS 1989 London
Dr Ashlesha Dhairyawan MBBS 1999 London, DRCOG, DFFP, MRCGP
PRACTICE HISTORY
The practice has been serving Romford and the surrounding area for over 90 years.
In 1964, the Western Road Medical Centre was established in one of the country's first purpose-built medical centres.
In 1968, the medical centre was the first in the country to employ its own practice-based nurse. Since that time the practice has continued to build on its enterprising reputation.
In 1988, due to constraints on surgery space and redevelopment of the surrounding site, the practice moved further along Western Road to its current, specially-designed premises. In 1989 the London Borough of Havering awarded the practice first prize in its Environmental Awards Scheme.
Since 2001 the practice has been contracted to and overseen by the Havering Primary Care NHS Trust (PCT). This organisation brings together local health care professionals to give a lead in planning and improving local health services. Occasionally the practice will have to adhere to PCT recommendations especially in areas of prescribing and referral.
We hope to provide comprehensive medical care of the highest quality, offering a personal, friendly service to our patients in a modern and extensively equipped medical centre.
